Privacy Policy for solytrafera.com
This privacy policy outlines how Solytrafera manages, uses, and protects your information in compliance with Canadian data protection laws and best practices.
Information We Collect
We collect different types of information to improve our automated trade recommendation service.
- Personal data you provide when creating an account or contacting our support team.
- Technical data such as log records, device type, and browser settings gathered automatically.
- Usage data regarding your interactions with our recommendations and notification features.
- Communication data stemming from your queries, feedback, or participation in surveys.
How We Use Information
We use collected data to ensure a safe, reliable, and personalized experience.
- Deliver tailored notifications, trade insights, and customer service updates.
- Monitor and improve system performance, troubleshooting issues as they arise.
- Comply with Canadian legal, regulatory, and security obligations as required.
- Analyze anonymized user behaviour to enhance our recommendation algorithms.
Legal Basis for Processing
Our processing practices align with Canadian laws and international standards.
We rely on your consent, fulfillment of contractual obligations, compliance with regulatory standards, and legitimate interests to process your data.
Information Sharing
Your data is not shared without your consent except under strict circumstances.
- Service providers under contract for essential operations, with strict confidentiality agreements in place.
- Legal authorities or regulators where disclosure is mandated by Canadian law.
- Corporate transactions, such as a merger or acquisition, while maintaining adequate data safeguards.
Data Security
We use industry-standard security protocols, regular audits, and encryption to protect data. Access is limited to authorized personnel, and ongoing training ensures continued vigilance. Security measures are reviewed to align with evolving threats.
Your Rights
Canadian law grants specific rights regarding your personal data.
- Right to access the personal data we hold about you and to obtain relevant information.
- Right to request correction of incorrect or incomplete data relating to you.
- Right to withdraw your consent and restrict certain processing activities at any time.
- Right to request erasure of your data or to object to certain automated processing.
Cookies and Tracking
Our platform uses cookies to improve performance, remember preferences, and support analytics in compliance with Canadian and international data regulation.
Read Cookie Policy Read Cookie Policy
Contact Us
If you have questions about our privacy policy, your rights, or how your data is used, please contact our team below.
Support Email: content@solytrafera.com
Phone Number: +1 (905) 152-9747
Mailing Address: 319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Policy Changes and Updates
This policy may be updated to reflect changes in laws or service enhancements. Updated terms take effect when posted.
Last Updated: January 21, 2026